How to Upgrade Cisco IOS Switches and Routersīefore we get to the steps I want to point out that there will be some variation in update steps between single switches and stack switches as well as between switches and routers. This will also make it easier for you to come up with more secure templates since you’ll just have one standard template to run through tools like Nipper to ensure you’re following best practices. You won’t have to keep a separate template for every flavor of IOS you have deployed across the same devices. Keeping everything up to date also aids in keeping your environment standardized. New updates not only fix security holes and bugs but they often enable new features (and deprecate others). Renamed to match the Pendo naming when Feedback, formerly known as Receptive, was acquired by Pendo.Just as patching Windows is regular event so should be updating your Cisco networking equipment. If the visitor refreshes the notification icon on the widget tab, it disappears until the next ping. It's deletcted when the user opens Feedback. Pendo writes this to a cookie so that it persists across refreshes. The response of the ping includes a notification count. Pendo sends a ping every 5 minutes and with every page load. There is a 5 minute timer that checks whether the cookie is expired. When a ping is successful, the agent writes information about the visitor, such as name and value. This section lists the additional cookies used for Pendo Feedback customers and what the agent uses these cookies for as they relate to core customers. Record additional details for troubleshooting purposes. In onboarding mode, the Pendo Launcher list doesn't auto-show. The Visitor ID isn't recorded on usage data or guide events until the visitor is identified again. Identify and record the visitor information for use in analytics and guide delivery. This can cause issues with analytics and guide delivery. The Account ID isn't recorded with events or xhr events until the visitor is identified again. Identify and record the visitor's Account ID in Pendo. This can impact how long it takes to show a guide. We send a request to check whether the visitor is running an ad-blocker more frequently. Pendo might have less control over what's logged in the console.ģ0 minutes increases to 4 hours if we don't detect an ad blocker.Īvoid guide errors when we detect the visitor has an ad blocker. Written and read in the agent based on what is and isn't logged in the console. Written and read in the agent to keep guides from showing again after they've been dismissed. Written and read to store a hash of the current metadata so that Pendo can see when it's changed and update it. This gets and uses information from the cookie in several places, such as log.js, guides.js, and exports.js. Written and read when the following function is triggered: pendo.isDebuggingEnabled(). Pendo core customers are customers that use Pendo Analytics and Guides. This section lists the cookies used for Pendo core customers and what the agent uses these cookies for. Pendo core (Analytics and Guides) customers The agent is configured to use domain cookies, meaning that the values are intended to be used across different domains.Your browser's local storage is over quota.Your browser doesn’t support local storage.For Pendo agent versions higher than 2.32.0, we use local storage as standard and use cookies as a fallback when: We use agent cookies for Pendo agent version 2.32.0 or lower. Local storage can also store complex data types, such as objects or arrays. Local storage can store more data per domain than cookies without negatively affecting network performance or bandwidth usage. Local storage is a feature of the HTML5 specification that, unlike cookies, doesn't send data to the server with every request and can persist across sessions and browser tabs. Cookies can also be blocked or restricted by the user's privacy settings or browser extensions. Cookies can expire or be deleted by the user or the browser. This data is typically information like user preferences and authentication tokens.Ĭookies are small pieces of data that are sent from the server to the browser and stored in a text file. There are two ways to store data on the client side in HTML: cookies and local storage. You can find your install settings in Pendo by navigating to Settings > Subscription Settings, selecting your application, and then opening the Install Settings tab. Note that the subscription key in any cookies listed in this article must match the API key listed in your install settings.
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